I note that the blog I referred to the other day (erp4it) has a link to an article discussing the application and history of ITIL in the United States (BTW, it stands for "Information Technology Infrastructure Library").
I seem to be falling over ITIL a lot these days - in IT Governance work and other areas - so it's probably useful to note the source of all things ITIL: www.itil.org/itil_e/index_e.html.
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